Cancellation, Rescheduling & Refund Policy

### 1. Standard Accommodation Cancellation Each resort clearly specifies its cancellation window (typically free cancellation up to 48 or 72 hours prior to arrival). Cancellations requested within this window receive a 100% refund of the net room tariff. ### 2. High-Altitude & Seasonal Weather Exceptions In the event of severe Himalayan weather events (landslides, heavy snow road closures certified by district administration), guests may reschedule their stay without penalty or claim a full credit voucher valid for 12 months. ### 3. Refund Timelines Approved refunds are initiated immediately by our automated payment engine and generally reflect in the original source payment account within 5 to 7 business days.